You paid for every customer you've got
I build the email & retention that turns one-time buyers into repeat revenue, for DTC brands. On my own store, 92.85% of one day's sales came from returning customers. I don't guess what works; I run it on my own money first.
// Founder-operator · retention-first · DTC only
I'm not an email person who writes pretty newsletters. I'm a DTC operator who turns customer psychology into repeat revenue.
Anyone can install a flow. The value is knowing what actually makes people buy again.
Repeat buyers over one-time sales
Owned list over rented audience
Revenue kept over revenue leaked
My own P&L over theory
I don't just advise it, I run it
I own and run my own DTC brand, real product, real customers, real repeat revenue. I keep it unnamed on purpose: it's a live brand in a competitive space, and I guard it the same way I'll guard yours. So the proof here isn't my logo, it's the numbers below, and the free retention teardown I'll run on your store before you pay a cent.
What I do
Email & retention is the flagship, the revenue you've already earned but aren't collecting. Ad creative is there to fill the top of the funnel those emails cash in.
Scroll-stopping static & image ads for paid social, the top-of-funnel creative that brings in the customers your emails then turn into repeat buyers. Same seller's brain, applied to the first click.
How I work
Where are you losing repeat buyers right now?
The emails that earn on autopilot.
Your brand voice, built to convert, not to fill space.
Deliverable, segmented, set up right.
Test subjects, offers, timing. Double down on winners.
Before you book
Most email people think like copywriters. I think like a seller, I run my own store on my own money every day. So my flows are built around what actually makes people buy again, not just pretty newsletters.
Because the skill is worth more than one store. I built it running my own brand on my own money, but a single brand only needs so many ads. I'd rather spend my days doing the part I'm best at, for a handful of brands that actually need it, than keep it to myself. My store is the proof; your growth is the point.
Both. I build the flows and the campaign calendar, then keep testing, subject lines, offers, timing, segments, and report what it's actually adding to revenue. Setup is the start; the money is in the optimising.
Project or monthly retainer, priced to the scope. There's no scoping fee, we only talk numbers once the free teardown has shown you I can actually help.
A bit of context on your customer and a look at your store, that's enough for the teardown. To build, I'll need access to your email platform (or we set one up) and your brand assets.
None. It's the best demo of how I work. If it's useful and you want more, we talk. If not, you keep the findings, no call required to get it.
Start here, free
I'll go through your store like a customer, sign up, add to cart, walk away, and show you exactly which money-making emails are missing, plus the 3 flows I'd build first. Written up for you, no call required to start.
Why free? Because it's the best demo of how I think. If it's useful, we talk.
I'll send you: