You paid for every customer you've got

Now make them
come back.

I build the email & retention that turns one-time buyers into repeat revenue, for DTC brands. On my own store, 92.85% of one day's sales came from returning customers. I don't guess what works; I run it on my own money first.

// Founder-operator · retention-first · DTC only

Welcome flow · automated
& Canan & Co.to you · now
You finally found me
Now you don't have to spend all your money on ads.
Let's talk →

I'm not an email person who writes pretty newsletters. I'm a DTC operator who turns customer psychology into repeat revenue.

Anyone can install a flow. The value is knowing what actually makes people buy again.

Repeat buyers over one-time sales

Owned list over rented audience

Revenue kept over revenue leaked

My own P&L over theory

I don't just advise it, I run it

My own brand is
the case study

I own and run my own DTC brand, real product, real customers, real repeat revenue. I keep it unnamed on purpose: it's a live brand in a competitive space, and I guard it the same way I'll guard yours. So the proof here isn't my logo, it's the numbers below, and the free retention teardown I'll run on your store before you pay a cent.

92.85%
// of a day's sales from returning customers
0
// ad spend behind the sales day below
23.4%
// of store revenue from email & flows
One day of store sales driven entirely by email, with no ad spend
One day · zero ad spend · email only
Repeat customers placing 10 to 23 orders each
Real repeat customers · 10 to 23 orders each

What I do

One thing, done right.
The rest, on request.

Email & retention is the flagship, the revenue you've already earned but aren't collecting. Ad creative is there to fill the top of the funnel those emails cash in.

Email & retention that sells

FLAGSHIP
  • Email flows: welcome, abandoned cart, browse abandon, post-purchase, winback
  • Campaign calendar + segmentation
  • Copy & design that sound like your brand, never a template
  • Popups & list growth to feed the flows
  • Deliverability & list health
  • A/B testing subject lines, offers, timing
  • Reading what matters: revenue per recipient, flow revenue, repeat rate
  • Turning one-time buyers into repeat revenue
Also available

Static ad creative

Scroll-stopping static & image ads for paid social, the top-of-funnel creative that brings in the customers your emails then turn into repeat buyers. Same seller's brain, applied to the first click.

How I work

From leak to repeat revenue

01

Find the leak

Where are you losing repeat buyers right now?

02

Build the flows

The emails that earn on autopilot.

03

Write to sell

Your brand voice, built to convert, not to fill space.

04

Launch clean

Deliverable, segmented, set up right.

05

Scale what wins

Test subjects, offers, timing. Double down on winners.

Before you book

Straight answers

How is this different from a normal email freelancer?+

Most email people think like copywriters. I think like a seller, I run my own store on my own money every day. So my flows are built around what actually makes people buy again, not just pretty newsletters.

If you sell well yourself, why work on other brands?+

Because the skill is worth more than one store. I built it running my own brand on my own money, but a single brand only needs so many ads. I'd rather spend my days doing the part I'm best at, for a handful of brands that actually need it, than keep it to myself. My store is the proof; your growth is the point.

Do you just set up the flows, or manage them?+

Both. I build the flows and the campaign calendar, then keep testing, subject lines, offers, timing, segments, and report what it's actually adding to revenue. Setup is the start; the money is in the optimising.

How much does it cost?+

Project or monthly retainer, priced to the scope. There's no scoping fee, we only talk numbers once the free teardown has shown you I can actually help.

What do you need from me to start?+

A bit of context on your customer and a look at your store, that's enough for the teardown. To build, I'll need access to your email platform (or we set one up) and your brand assets.

What's the catch with the free teardown?+

None. It's the best demo of how I work. If it's useful and you want more, we talk. If not, you keep the findings, no call required to get it.

Start here, free

Free retention teardown

I'll go through your store like a customer, sign up, add to cart, walk away, and show you exactly which money-making emails are missing, plus the 3 flows I'd build first. Written up for you, no call required to start.

Why free? Because it's the best demo of how I think. If it's useful, we talk.

I'll send you:

  • What's leaking revenue right now
  • The 3 flows I'd build first
  • Why each one matters
  • Roughly what it's costing you
Get my free teardown
Get my free teardown →